FAQ - Nordicolor

I regret my purchase? What do I do now?

You can change your mind until 14 days after you received the package. The items can not have been used in any way and tags or original packaging must not be removed. Use the angrerettskjema? you received in the e-mail you received from us. The buyer must pay postage for returns.

Can I exhange the item for a different one?

Sure. You can exchange an item for another one within 14 days after you received the package. If you get in touch with us via e-mail [email protected] we’ll be able to confirm if the item you want in exchange is still in stock. The item you’re exchanging must not have been used and tags or original packaging must not be removed. The buyer must pay postage for exchanges.

The items I bought was damaged in the mail.

Contact us as soon as possible at [email protected]. Please include photos of the packaging and the items you purchased. We will get in touch with you shortly to find a solution.

How can I pay for my items?

You can use …. or …..

How do you send the postcards and posters?

Our postcards and posters ships from Norway (?). We use the mailservice posten.no

How much does shipping costs?

Up to 10? postcards

10+ postcards

0-10 posters

10+ posters

When can I expect my package?

Normal shipping time is :

Extra shipping time must be expected during holiday seasons.

What about taxes?

All our prices are listed including VAT. Please check with your local authorities if your country has any taxes for importing goods bought on the internet.

I want to complain about something not addressed here, how can I do that?

Contact us at [email protected]

I have a question not addressed here, what do I do?