SHIPPING AND DELIVERY
NORDICOLOR offers FREE Standard International Shipping on all orders USD50 and over. Orders over USD50 always ship for FREE. For orders under USD50, there is a flat rate delivery charge. Please refer to the table below.
Before our products are shipped, each item is carefully inspected and packaged so that it arrives to you in perfect condition. We also gift wrap all orders for your convenience – note that your receipt is sent via email, and not included within the parcel.
For all deliveries we use DHL Express, unless stated otherwise. Orders will be shipped within 24 hours (of a business day) upon receipt of payment. You will then receive a notification email with details on how to track your parcel’s progress. All orders will be sent to the shipping address that you provide at checkout. If you wish for your order to be sent elsewhere, do let us know and we will make the necessary postal arrangements.
|All Other Countries||Refer to Shipping Time Chart|
|Hong Kong||$9||1-3 days|
|New Zealand||$12||1-3 days|
|UK, Northern Ireland||$12||1-3 days|
Rates and shipping timelines shown in the table above are effective from 1st October 2017.
Estimated delivery times are to be used as a guide only and can vary depending on the part of the world you are in. Note that delivery times commence from the date of dispatch.
Unfortunately, we cannot be responsible for any delays caused by destination customs clearance processes, local duties and taxes, and items that are lost in transit.
As the recipient, you are liable for any subsequent costs incurred for parcels returned to our warehouse due to attempted deliveries, insufficient/incorrect delivery information or failure to retrieve parcels from delivery centres. Standard shipping fees (please refer to the table above) will be incurred for all parcels re-sent from our warehouse.
The customs office of the destination country may impose customs fees, import duties, taxes, and other charges to your international order where applicable. International customers will be responsible for any fees, duties, taxes or any surcharges levied or charged by their country. As customs policies vary widely from case to case for each country, please check with local authorities prior to placing your order to confirm taxes and duties.
We are here to ensure that your gorgeous goodies get to you as quickly and smoothly as possible. If you have any questions at all, feel free to email us at [email protected]